THE SHORT ANSWER

The company’s FAQ says optional credit insurance can be cancelled. Whether a refund is due, its amount and how it is applied depend on the policy, timing and applicable terms; do not assume a fixed percentage.

A person reviewing insurance cancellation paperwork

Read the source: 1FFC · Official frequently asked questions

Identify the product first

Credit insurance, collateral-related insurance and Motor Club membership can have different cancellation rules. Locate the policy or membership number, provider and premium on your documents.

Continue: 1st Franklin Financial Credit Insurance: What to Check

Request a written calculation

Ask the branch or insurer how to cancel, the effective date, refund method and whether a credit reduces principal or changes future payments. A reduction in balance is not necessarily a reduction in the scheduled payment.

Continue: 1st Franklin Financial Payoff: How to Request a Quote

After cancellation or payoff

Keep the request and confirmation. Compare the account adjustment with the written explanation. If an amount is disputed, ask for the calculation and use the relevant complaint process rather than relying on an online refund estimate.

Continue: 1st Franklin Financial Complaints: How to Find Help

Frequently asked questions

Will cancelling reduce my monthly payment?

Not necessarily. Ask how the contract handles any credit and whether the schedule changes.

Can this calculator determine my refund?

No. It has no policy-specific refund formula or account information.

Sources

Read the original documents and company pages behind this guide.

  1. 1FFC · Official frequently asked questions www.1ffc.com · reviewed October 16, 2026
  2. 1FFC · Official contact information www.1ffc.com · reviewed October 16, 2026
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