The 2018 NYDFS order gives Franklin First Financial Ltd.’s historical address as 538 Broadhollow Road, Suite 401, Melville, NY 11747. This is a dated record, not a verified current customer-service address.
Read the source: NYDFS · November 16, 2018 cease-and-desist order (PDF)
Do not use an archive as a payment instruction
Old telephone numbers, email addresses and office listings can be reassigned or become inactive. We do not publish unverified historical numbers as working support lines.
Continue: Franklin First Financial: Historical Office Directory
For an existing mortgage
Use the most recent statement and transfer notices to identify the servicer. Confirm a proposed change in payment destination through a previously verified contact, especially if new instructions arrived unexpectedly.
Continue: Old Franklin First Mortgage? How to Find Your Servicer
For company research
The source document links the address to the named respondent in 2018. It does not prove that the company still occupies the premises or that the current occupant holds any loan records.
Continue: 1st Franklin Financial: Contact and Customer Care Guide
Frequently asked questions
Can I visit that office for help now?
We have not verified a current customer-service office there.
Sources
Read the original documents and company pages behind this guide.
- NYDFS · November 16, 2018 cease-and-desist order (PDF) www.dfs.ny.gov · reviewed October 16, 2026
- CFPB · Mortgage lender and servicer: different roles www.consumerfinance.gov · reviewed October 16, 2026
